Privacy Policy

Effective: 23 September 2026 · Last updated: 23 September 2026 · النسخة العربية

1. Who we are

Smartify Your Home (“we”, “us”) is a smart-home installation service operating in Greater Cairo, Egypt, at smartify.noemire.fyi, operated by Smartify Your Home.

Contact us on WhatsApp: +20 101 214 5270

2. What we collect

When you submit the “Request a Free Visit” form we collect:

We do not collect your exact home address, payment details, or national ID through this form.

3. Why we collect it, and our legal basis

We use this information solely to contact you to arrange your free home visit, to prepare our engineer for that visit, and to follow up about your request.

Our legal basis under Egypt’s Personal Data Protection Law No. 151 of 2020 is your explicit consent, given when you tick the consent box on the form.

4. How we store it

Your details are stored in a dedicated, access-controlled database on our server infrastructure. Everything you send passes over an encrypted (HTTPS) connection. We do not sell, rent, or share your data with third parties for marketing.

5. Who can see it

6. WhatsApp contact

By submitting the form you agree that we may contact you on WhatsApp at the number you gave us, to arrange your visit. You can ask us to stop at any time and we will.

7. Instagram and Facebook ads

If you reached us through an Instagram or Facebook ad, we record which ad and campaign brought you here, including Meta’s click identifier. We use this only to understand which ads work. We do not send your name or phone number to Meta.

8. How long we keep it

We keep enquiry records for 12 months from the date you submit them. If you become a customer, normal business record-keeping applies instead. After 12 months, enquiries that did not become customers are permanently deleted.

9. Your rights

Under Egypt’s Personal Data Protection Law you may ask us to tell you what we hold about you, give you a copy, correct it, delete it, stop contacting you, or withdraw your consent. Message us on WhatsApp. We will act within 30 days.

10. Security

All data submitted through this site is encrypted in transit. The admin page and the database are password-protected and restricted to the business owner.

11. Children

This form is for adults arranging a home visit. We do not knowingly collect children’s data.

12. Changes

We may update this policy. The date at the top reflects the latest version.

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